Reference

Your Agreement with 1qq Explained Clearly

These terms set out the rules that apply when you open an account and use 1qq, including how deposits via UPI, Paytm and PhonePe are handled, what you…

Account EligibilityUPI & Paytm DepositsWithdrawal RulesDispute ProcessAccount Closure

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What These Terms Actually Cover

1qq Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on 1qq, you confirm that you have read, understood and agreed to these terms in full. The terms apply to every action you take on the platform — browsing the lobby, placing wagers, requesting withdrawals, and contacting support. We may update these

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terms when regulations change or when we roll out new features; we will notify you via the registered email address before any material change takes effect. Continued use of your account after that notice period constitutes acceptance of the revised terms. If you disagree with any
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update, you have the right to close your account before the change takes effect. These terms are governed by the law of the jurisdiction in which 1qq is licensed to operate, and eligibility to use the platform depends on whether local law in your region permits
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it.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about how they apply to your account, our support team is…

HOW WE OPERATE

Data, Security and Account Handling at 1qq

We take our obligations under these terms seriously — here is how each core area is managed on your account, from the moment you register to the point of any withdrawal request.

Data Handling

Your personal details are collected only for account verification and transaction processing. We do not sell your data to third parties. Retention periods follow applicable data-protection law in your jurisdiction, and you may request a copy at any time.

Cookie Policy

We use cookies to keep your session active, remember your deposit method preference — UPI, Paytm or PhonePe — and improve page load times. You can manage cookie preferences through the settings panel on your account dashboard.

Account Security

All account access is protected by SSL encryption and two-factor authentication is available for every account. If we detect unusual login activity, we will temporarily lock access and contact you via registered email before restoring it.

Retention Rules

Account data is retained for as long as your account remains active and for the legally required period after closure. You can request deletion of non-mandatory data by submitting a written request through the email support channel.

Requesting Changes

To update personal details such as your registered email or linked mobile number, raise a request via live chat or email. Verification is required before any change is applied to prevent unauthorised modifications to your account.

Formal Complaints

If you believe these terms have been applied incorrectly to your account, submit a formal complaint by email with your account ID and a clear description. We will acknowledge within 48 hours and resolve within 14 business days where possible.

Common Questions About These Terms

The questions below address the clauses our account holders ask about most frequently. If your question is not covered here, reach us via live chat or email for a direct answer.

These terms apply from the moment you complete account registration and continue to apply every time you log in, make a deposit via UPI or Paytm, place a wager, or request a withdrawal. Closing your account does not remove obligations already incurred.

We can update these terms when required by law or when we add new features. We will send notice to your registered email before material changes take effect, giving you time to review and, if needed, close your account before the new version applies.

The current version is always published at this page with a last-updated date at the top. If you received an email notification of a change, that email will link directly to the revised version so you can compare what changed.

You have the right to access a copy of the personal data we hold, request corrections to inaccurate records, and ask for deletion of non-mandatory data once your account is closed. Submit requests via our email support channel with your account ID.

If we determine a breach has occurred — such as providing false registration details or attempting to circumvent withdrawal verification — we reserve the right to restrict, suspend or close the account and retain any funds subject to a formal dispute process.

If a withdrawal request is declined or delayed and you believe it conflicts with these terms, raise a formal complaint by email. We review all such cases within 14 business days and will provide a written explanation of any decision that affects your account.

Yes. Access to 1qq and eligibility to hold an account depend on local law and are available only where local law in your specific region permits. It is your responsibility to check that your use of the platform is lawful in your location.

Your Agreement with 1qq Explained Clearly

Reach Us About These Terms

Data, Security and Account Handling at 1qq

Data Handling

Cookie Policy

Account Security

Retention Rules

Requesting Changes

Formal Complaints

Common Questions About These Terms

01 When do these terms apply to my account?

02 Can 1qq change these terms without my consent?

03 How do I find out which version of the terms applies to my account?

04 What rights do I have over my personal data under these terms?

05 What happens if I breach these terms?

06 How are withdrawal disputes handled under these terms?

07 Does eligibility to use 1qq depend on where I am in India?

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