Reference

How 1qq Handles Your Account and Data

Our legal framework governs how your account is created, how your personal data is stored and processed, and what rights you hold under applicable law.

Account TermsPrivacy PolicyData RetentionUser RightsJurisdiction Clause

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Account Eligibility and Jurisdiction Terms

1qq Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Your use of 1qq is governed by these terms, which apply to account creation, wallet activity, and data handling. Access is permitted only where local law allows — you are responsible for verifying that use of the platform is lawful in your region before proceeding. We

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process account data in accordance with applicable privacy legislation, and we store transaction records tied to UPI, Paytm, and PhonePe deposits for the period required by law. Any dispute arising from your account will be handled under the jurisdiction specified in the full terms document, which
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you accept at the point of account creation. Material changes to these terms will be communicated via the email address on your account before they take effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR LEGAL TEAM

Contact Us About Policy or Account Terms

If you have questions about our terms, need to submit a data request, or want to report a concern about how your account information is being…

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We hold your data to the standard required by applicable privacy law, and we apply technical and organisational safeguards to keep your account secure at every step — from login to withdrawal…

Data Storage

Your personal data is stored on secured servers with access restricted to authorised personnel only. We do not sell or share your data with third parties outside what is needed to process your UPI, Paytm, or PhonePe transactions.

Cookie Policy

We use cookies to keep your session active, remember your language preference, and measure how the site performs. You can manage non-essential cookies through the cookie settings panel accessible in the footer of every page.

Account Security

Two-factor verification is available on your account settings page. We also monitor login patterns and will lock an account automatically if unusual access is detected, sending an alert to your registered email address.

Data Retention

We retain transaction and account records for the period required by the law of the jurisdiction under which your account was opened. Once the retention period lapses, records are securely deleted or anonymised.

Who to Contact

For any question about how your personal data is used, email our data handling team directly via the address listed in the Privacy Policy section of your account dashboard. We respond within 5 business days.

Requesting Changes

You may request correction, portability, or deletion of your personal data at any time. Submit the request through the written contact form, verify your identity, and we will action the request within the legally required timeframe.

Frequently Asked Questions About Our Legal Terms

Here are the questions we receive most often about account terms, data rights, and legal obligations. If your question is not covered here, contact us through live chat or the written request form and we will respond directly.

These terms apply to any person who creates an account on 1qq. Access is subject to local law, and by registering you confirm that use of the platform is permitted where you are located.

Your personal data is used to operate your account, process transactions via UPI, Paytm, or PhonePe, and comply with applicable legal obligations. We do not sell your data to third-party marketers.

Yes. Submit a written data-access request through the contact form with your account ID. We will verify your identity and provide a copy of the data we hold within the timeframe required by applicable law.

Send a deletion request via the written request form or email our data team. We will process it once your identity is confirmed, subject to any retention obligations we are required to meet under law.

We will notify you at the email address registered on your account before material changes take effect. Continued use of your account after the effective date means you accept the updated terms.

The governing jurisdiction is specified in the full terms document you accepted at registration. If you are unsure which jurisdiction applies, contact our support team and they will clarify this for your account.

Essential cookies are required for session management and secure login. Non-essential cookies, such as analytics cookies, can be turned off through the cookie settings panel in the site footer at any time.

How 1qq Handles Your Account and Data

Contact Us About Policy or Account Terms

Data Handling, Cookies and Account Security

Data Storage

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Frequently Asked Questions About Our Legal Terms

01 Who do these legal terms apply to?

02 How is my personal data used?

03 Can I request a copy of the data you hold about me?

04 How do I request deletion of my account data?

05 What happens if the legal terms change?

06 Which jurisdiction governs disputes about my account?

07 Are cookies required to use 1qq?

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